We encourage you to contact us if you have a question about using Farematrix; however, we may be able to answer your question in the Tutorials below first. If your question cannot be answered in the Tutorials please feel free to contact us at

1) How does Farematrix work?
2) How do I sign-up?

3) How do I perform a fare search?

4) What if I don’t know the CRS code for an airport?

5) How do I activate the web sites?

6) How do I add another web site to the inventory?

7) How do I search for a One way fare?

8) How do I search for an open jaw fare?

9) How do I look up web site information?

10) How does the FlightShopper work?
11) How does the Vacation Matrix work?

Reset Login

WARNING**** PLEASE ENSURE THAT YOU ARE NOT RESETTING YOUR LOGIN WHILE ANOTHER AGENT IS USING FAREMATRIX AS ANY BOOKING IN PROGRESS MAY BE AFFECTED